Jiaxing Ruixing Machinery Manufacturing Co., Ltd.

No. 120, Fengyuan Road, District Two,
South lake Industrial Park, Jiaxing City,
Zhejiang Province, China

Post Code: 314001

Tel.: +86-573-82693811

Fax: +86-573-83958656

Service and Support

Ruixing stands behind the nonwoven machine and equipment we build with a comprehensive array of service options. This includes a variety of technical supports and unbeatable after-sales services. Let us show you the difference of Ruixing.

Technical Support
1. Free consultant and project feasibility analysis
2. Product related information for reference
3. Provide equipment design pattern, installation drawings and production needed information according to customer's actual conditions.
4. Relevant data about raw materials including marks, technical performance index, requirements, suppliers and reference price, etc.
5. Main points and attention on common faults handling

After-sales Service
1. Before delivery, we will enforce equipment operation commissioning and trial production. We can send videos or production samples for confirmation.
2. During equipment commissioning, our technicians will do technical training to customers about theory and practice. Training is available online and we can also appoint technicians to your place for training.
3. After delivery, we can offer on-site installation, commissioning and operator retaining services based on customer's demands.
4. All machines including slitting rewinding machine, nonwoven folding equipment, wet towel machine, bag printing machine, makeup cotton machine, etc. enjoy one year warranty.
5. Under warranty, whatever faults the equipment has, we will provide solution in first time.
6. Beyond warranty, we only charge at cost for maintenance.
7. Other after-sales services can be handled by further mutual agreement.